For most businesses the telephone is the best way for communicating with customers. It is therefore essential that your telephone system is full featured, reliable, expandable and future-proof. Ideally it should also be integrated with your IT systems – a simple example, click on a contact name within Outlook and the system will dial that person. Or, somebody calls and their details immediately pop-up on your computer screen.
OfficeNetExpress specialise in telephone systems that can give you the edge. We offer flexible, expandable systems using “VOIP”. VOIP simply means making calls over the internet, which can lead to a significant saving on call charges. You may have used something like Skype and found that it may be good for personal use, less so for professional business use. Our systems offer guaranteed call quality, multiple extensions and integrate transparently with conventional and existing telephone lines. They also feature built-in intelligence to cope with line problems and to place calls in the most cost effective manner (ask about our “breakout box” for slashing the cost of calls to mobiles).
The fact that the internet can be used for telephone calls shows that in reality voice and data are fast becoming one thing and the buzz-word for this is “convergence”. The systems we supply are already fully converged and based around industry-leading Cisco equipment. As a result there is a single, rationalised infrastructure rather than separate boxes and cabling for computers and telephones, thereby reducing costs and improving flexibility. The systems can also be integrated with IT systems such as CRM (Customer Relationship Management) and Outlook. To find out more, call us now on 0207-096-1136 or click here